Privacy Policy

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(Paws & Reflect is a trading name of Precision Training Analysis and Design Ltd)

1. Introduction

Paws & Reflect (a trading name of Precision Training Analysis and Design Ltd) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the UK GDPR.

2. Data Controller

Precision Training Analysis and Design Ltd is the data controller for Paws & Reflect. Company Registration Number: 11652523. Registered Office: 2 Cranborne Drive, Shaftesbury, Dorset, SP7 9HA.

3. Information We Collect

We may collect:
• Your name, address, email, and telephone number
• Information about your dog (name, age, breed, behavioural and medical history relevant to training)
• Payment information (processed securely through approved payment providers)
• Communications with us (emails, messages, training records)

4. How We Use Your Information

Your data will be used to:
• Provide dog training and behaviour modification services
• Manage bookings, invoicing, and payments
• Send service updates and reminders
• Comply with legal, tax, and accounting obligations

5. Legal Basis for Processing

We process your personal data under:
• Contract – to deliver the services you request
• Legal obligation – for tax and accounting purposes
• Legitimate interests – to improve our services and customer experience
• Consent – for marketing communications (you may opt out at any time)

6. Data Retention

We will retain your data only as long as necessary to fulfil the purposes outlined in this Policy and to comply with legal obligations, typically for 6 years in line with HMRC requirements.

7. Sharing Your Data

We do not sell or rent your data. We may share your information only with:
• Service providers such as accounting software or payment processors
• Legal authorities if required by law

8. Your Rights

Under the UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or request restriction of processing
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

11. Contact Us

For privacy-related queries or to exercise your rights, please contact:
Precision Training Analysis and Design Ltd trading as Paws & Reflect
Email: info@precisiontrainingonline.co.uk or Hayley.pawsandreflect@gmail.com
Telephone: 07933199939